We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases from our store.
1. Information We Collect
We may collect the following types of information when you use our website:
Payment Information: processed securely through our payment providers. We do not store your card details.
- Technical Data: including IP address, browser type, and cookies to improve user experience.
- Account Information: if you create an account, we store login details and preferences.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and deliver your orders.
- To provide customer support and respond to your inquiries.
- To send order updates, invoices, and relevant communications.
- To improve our products, services, and website performance.
- For legal and compliance requirements.
3. Sharing of Data
We do not sell or rent your personal information.
We may share data only with trusted third parties necessary for business operations, such as:
- Payment providers (to process your transactions).
- Shipping companies (to deliver your orders).
- Analytics or marketing tools (to improve our website and services).
4. Cookies
Our website uses cookies to:
- Keep items in your shopping cart.
- Save your preferences for future visits.
- Analyze website traffic to improve performance.
You can manage or disable cookies through your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data (where legally applicable).
- Opt-out of marketing emails at any time.
7. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: [info@carvelix.com]
Phone: [01033077779]